Do your products come with a warranty or guarantee?

All of our tents, kit and parts come with a 12-month warranty, effective from the date of delivery. The warranty is automatically registered in the name of the purchaser – so please let us know of any transfer of ownership by email or post, to ensure the warranty remains valid. The warranty does not apply to unregistered products.

We will repair or replace any registered Cinch! product if the material or manufacturing is defective, as long as we are notified within the 12-month warranty period.

The Cinch! is strong – but it’s not invincible. Please follow the care instructions, and use your tent responsibly. We cannot accept responsibility for damage caused by normal wear and tear, alteration, accident, abuse or misuse, improper set-up, or stampeding children.

To make a claim on your warranty, please contact us by email at and provide details of the fault (including photos if possible). We will verify your registration, and get back to you to discuss repair or replacement.

Can I pay in installments?

You can place an order with us for just a 25% deposit. We’ve partnered with the wonderful to create a 0% interest payment plan, tailored to you. Choose how you pay over 2-6 months, with instalments that suit your plans. All you need to do is click the button at the checkout.

What are you waiting for? Head to the shop!

How much is shipping?

We subsidise our shipping rates to keep them as low as possible and a single tent to Australia or New Zealand is just $50. If you’re not from one of those areas but you’d like to purchase a Cinch then let us know and we’ll see what we can do for you.

What are you waiting for? Head to the shop!

How much are your tents?

All our prices can be found over at our shop page. Make sure you check out the bundles there too for some great savings!


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0% Financing Available

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Choose your duration, it can be anything between 2 and 6 months

Choose the frequency of your payments, it can be anything between 1 and 4 weeks

Just choose payments at checkout

announcement: zero percent financing available, just choose partially payments at checkout

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